Employees crave growth: how managers can coach employees

4. Set clear, actionable goals

Remember, coaching is all about working with an individual or team to decide on goals and help them achieve them. A manager who wants to coach an employee should sit down with them and ask a lot of questions about that employee's career goals and personal goals. They should then help them formalize those into a plan that includes metrics and measurable goals.

From there, it's the manager's job to check in with the employee, asking questions to uncover their motivations and progress toward those goals. They should then provide them with access to resources to succeed.

The same process is true of team goals. Managers should hold a team meeting to establish objectives on the team level with everyone involved.

5. Establish a recognition and rewards program

Speaking of motivation, never underestimate the power of recognition to keep your employees motivated. Recent O.C. Tanner research found that organizations that have employee recognition ingrained in their culture increase the odds of high engagement by 784% and decrease employee burnout by 80%.⁸

You can show appreciation in informal ways, such as training managers to say thank you on the spot when an employee makes an effort. And you can have formal practices, such as using employee recognition software to award workers for milestones (such as a work anniversary). Whatever you choose to do, be sure to solicit feedback from your team and choose rewards that are meaningful for them.

6. Foster tolerance and psychological safety on your team

None of the above steps will work if your team does not have a culture of psychological safety, where they feel empowered to take risks without fear of being punished for failure.

One way to quickly assess the level of psychological safety on your team is to look at the F4S dashboard after everyone on your team has taken the F4S assessment. Click on the Team Motivations tab, and search for the Tolerance trait. This will show you how open-minded your team is towards people who see and do things differently. This is key to creating a safe space for people to take risks and innovate.

If you find that your team's Tolerance motivation is on the low end, don't worry! F4S will provide you with personalized coaching programs and advice for coaching your team to move more toward the higher end of that spectrum.

7. Keep it collaborative: Start an employee coaching conversation

As your managers develop their coaching skills, it helps to continuously seek feedback from employees on how the coaching journey is going and what can be improved. Two-way communication will keep the process collaborative and effective.

Consider sending out pulse surveys to track progress. Or, ask your managers to hold a one-on-one meeting with each direct report to gather more ideas for your employee coaching program.

Another way you can measure employee progress is by having them re-take the F4S assessment at regular intervals, perhaps quarterly or annually. Within the F4S dashboard, you can click on ‘Me over time’ to compare how a person's motivations have changed over the course of the employee coaching program.

For example, if a manager has been working with a direct report on getting them to zoom out and see the bigger picture of their long-term goals (a trait F4S calls ‘Breadth’), then you can see how much the needle has moved on that person's Breadth trait within the dashboard.

8. Make the most of weekly one-on-one meetings

Annual performance reviews should not be the only time that employees find out how they're doing. Research by Quantum Workplace⁹ found that employees want more one-on-ones with their managers and that a weekly cadence was best for fostering employee engagement.

A manager should see a one-on-one meeting as an opportunity to connect with their direct report and ask questions to foster that person's growth – not as an opportunity to tell them what to do. During this meeting, the manager can help with coaching the employee by pulling up the F4S dashboard and talking about the top five traits that the employee wants to see growth in. They can check in on progress on any of the free AI coaching programs that the employee is enrolled in. And they can discuss how that person is interacting with the team overall. It's also a chance to check in on goal progress.

A well-optimized one-on-one meeting goes a long way towards creating strong relationships between managers and their direct reports.

9. Master the art of providing constructive criticism

Coaching isn't just about encouraging the coachee; it's also about challenging them to be better. But being able to provide negative feedback without demotivating an employee is a skill that must be mastered. The fact is, we all have areas of improvement, which is what the F4S assessment can help identify. The way a manager points that out, though, makes a big difference between inspiring an employee and discouraging them.

First, ensure that you have good intentions before providing negative feedback. Second, make sure to show how this negative feedback aligns with that person's overall goals. (Otherwise, it will feel pointless to the recipient that you even pointed it out.) For example, if a manager and a direct report have decided together that it's a big goal to improve communication skills, it's appropriate for the manager to point out that making a decision without notifying the rest of the team was not good communication. And lastly, show them what you'd like to see instead. It's not enough to simply point out that someone did something inappropriate. You have to let them know what they should do next time and how they can grow from it. Help them create an action plan for improvement so they feel empowered.

10. Use AI coaching to supplement human coaching

When managers coach their employees, it's a great opportunity for professional growth. But it's not the only opportunity. Supplement human coaching with AI-powered coaching through Coach Marlee. F4S has many free programs that help participants set and achieve a specific goal. It also has programs that help people get better at trusting their intuition, and pay attention to details.

Through 5-15 minute sessions a couple of times each week, busy employees can finally have access to coaching on the go, making it easier and faster to accelerate their learning. Then, when they meet with their manager for a one-on-one, they can talk about how the online coaching is going. The F4S dashboard even comes with an online journal. This allows  coachees to take notes as they go through the program and share those notes with their manager as desired.

Managers need support on their coaching journey

As you can see, coaching is for everyone. It's a teachable skill, and with the right resources, your managers and employees will thrive throughout the coaching journey.

Coaching improves productivity, drives employee engagement, reduces turnover, and contributes to well-being. In other words, it's a worthy investment for every company.

If you're feeling stuck, the F4S assessment is a free and simple place to start. It'll uncover the details of the 48 research-backed traits that affect the way we work and communicate. Within the dashboard, you'll receive insights and advice to further develop your direct reports and teams.

Once everyone on your team takes the F4S assessment, you'll have a wealth of data insights to begin coaching them effectively. Watch how each employee's job performance and your organization's overall business performance take off.